Update on the IMA ONLINE STORE Customer Service System Error

Thank you for shopping at IMA ONLINE STORE. We have an update on our customer service system. Some of the messages sent by our customers did not arrive due to an error on our customer service system which occurred around the summer of 2021. The system has been recovered and we are in the process of contacting the customers whose messages went missing. If you have tried to contact us in the past and did not receive an answer, please resend your questions using the contact us form below.

https://store.imaonline.jp/contact

We apologize for any inconvenience this may cause. Thank you again for your continued support on IMA ONLINE STORE.